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Exit|1 of 3 in The Uber Files
walk-backtransport·2016 / unsealed 2022

Violence guarantees success

The Public Register2016
Travis KalanickCEO, Uber Technologies, European Press Conference
Uber's priority is always the safety of riders and drivers. We condemn all forms of violence and seek peaceful, collaborative dialogue with taxi unions and city leaders.
The Private ArtifactFebruary 2016
Travis KalanickCEO, Uber Technologies, Private text exchange with senior executives
I think it's worth it. Violence guarantee[s] success. And these guys must be resisted, no? Agree that the right place and time must be thought out.
Exhibit: UberFiles_Kalanick_Text_2016

The Split:In public, Kalanick condemned taxi protest violence and preached rider safety. In private texts to fellow executives discussing counter-protests in Paris, he wrote plainly: 'Violence guarantee[s] success.'

The Tell (How to spot this next time):

Disruptors who preach peaceful market expansion often view violent friction in private as free political leverage and PR sympathy.

whistleblower pipeLeaked by Mark MacGann to The Guardian and ICIJ.